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March 23, 2021

GNO, Inc. Welcomes International Technology Company TCG Process To Newly Formed U.S. Headquarters In New Orleans

Process automation company chooses Bob Fresneda as CEO with proven local New Orleans leadership

As its customer base and opportunities have grown in the U.S. market, TCG Process has made a strategic decision to expand global operations in the United States with the headquarters location in New Orleans, Louisiana. The technology company specializes in creating efficiencies for clients through document based process automation technologies including  AI based document classification, machine learning based data extraction, robotic process automation bots and automated workflows all inside of its DocProStar platform.

“TCG Process’s expansion in Greater New Orleans is another example of international technology companies choosing our region,” said Michael Hecht, President and CEO of Greater New Orleans, Inc.  “With our combination of low costs and world-class culture, including outstanding software incentives, New Orleans is becoming a go-to choice for global software firms.”

CEO Bob Fresneda is no stranger to bringing a successful international company to the New Orleans area as he established and led ReadSoft, a capture and business process automation company, which was globally headquartered in Sweden and U.S. based at Lakeway III in Metairie for 15 years before being sold to Lexmark. Fresneda was chosen to start and lead the US operations for TCG Process international due to his experience and network of proven technology residents he worked with in the past, which helped make New Orleans a logical choice.  New Orleans also was attractive to the Switzerland based parent company due to the physical location of being in the central time zone. The closer time zone differences to Switzerland compared to the west coast of the US and according to Fresneda the charm of the city and people always help people choose New Orleans. TCG’s operations are located in Club Discovery, a Bywater co-working space for innovators, entrepreneurs and technologists.

“Despite having operations around the globe, TCG fits the mold of New Orleans technology companies by bringing new solutions to legacy business problems,” said Chris Reade, Chief Executive Officer and Founder of Club Discovery. “I’m glad to see that our space has helped TCG Process acclimate to not only the local but also the entire U.S. market.”

With nine wholly-owned subsidiaries in Australia, Brazil, Canada, Chile, Germany, Japan, Poland, Portugal, and the U.S., the TCG Process parent company out of Baar, Switzerland, is forming its newest entity to build upon the success of its process automation platform, DocProStar, in the United States. Many of the customers and partners that TCG Process does business with today also operate in the U.S.  Banks, Insurance companies, Business Process Outsourcers and Shared Service Centers for companies around the world have a need for the TCG technology.

“TCG Process is clearly an example of a successful international company that put technology development in front of marketing so expanding into this large, strategic market is a position that TCG Process has earned. The products are amazing so to share this unique capability of a unified interface and a unified modern platform to deliver automated straight through processing for customers and partners is a great opportunity for the US and global markets,” shared Bob Fresneda. “I am proud of my career experiences which will allow TCG to leverage my knowledge and network to create the programs needed to grow and manage this business.”  Of course, I also love New Orleans and am excited to hire amazing local people to help us grow this together.